Privacy Policy

Our privacy policy and how we use your data

This Privacy Policy describes how Undervaluable Inc. (“Company”, “we”, “us”, or “our”) collects, uses, and discloses information when you use our investment research automation software and related services (the “Service”).

1. Who We Are

We are Undervaluable Inc., a company registered in the United States, located at:

131 Continental Dr
Newark, DE 19713 US

Website: https://undervaluable.com

2. Data We Collect

  • User's name
  • User's timezone
  • Authentication data for user account creation and login (via OAuth such as Google, LinkedIn, Facebook, or through username and password)
  • Minimal browser data through cookies. Our partners (e.g., Stripe) may collect additional cookies for their payment processing purposes.
  • Analytics and observability data through services such as Vercel, Google Analytics, and Microsoft Clarity.

3. How We Use Your Data

We use the information we collect for the following purposes:

  • To provide and maintain our Service
  • To manage your user account and authentication
  • To process payments for annual or monthly subscriptions via Stripe
  • To comply with legal obligations
  • To improve our software and user experience
  • To analyze usage and site performance (including via Vercel, Google Analytics, Microsoft Clarity)

4. Analytics and Observability

We use third-party services, including Vercel, Google Analytics, and Microsoft Clarity, to collect analytics and observability data. These services may collect information such as your IP address, browser type, referring/exit pages, device information, and other diagnostic data:

  • Vercel: Provides hosting and can log requests, errors, and performance metrics to help us monitor the stability and performance of our Service.
  • Google Analytics: Helps us understand how users interact with our website, including what pages they visit and how long they stay on each page.
  • Microsoft Clarity: We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization and fraud/security purposes.

Each of these service providers has its own privacy policy which governs how they handle user data. We recommend reviewing those policies if you would like more information on how they handle your data. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

5. Cookies

We use cookies to store minimal browser data and understand how you interact with our Service. Our third-party partners (e.g., Stripe, Google Analytics, Microsoft Clarity) may also place and read cookies on your browser to provide their services (e.g., payment processing, analytics). You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Service.

6. GDPR Compliance (For EU Users)

We are committed to complying with the General Data Protection Regulation (GDPR) for our users in the European Union. For EU customers, we store data within the EU. Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request corrections of inaccuracies in your personal data
  • Request the deletion of your personal data
  • Object to or restrict our processing of your personal data
  • Request to transfer your personal data to a third party

If you would like to exercise any of these rights, please contact us at hello@undervaluable.com.

7. Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law. You can view and delete your data by accessing your Account Settings at any time or by contacting us at hello@undervaluable.com.

8. Payment Processing

We use Stripe to process subscription payments (monthly or annually). Stripe may collect and process your payment information in accordance with their privacy policy. Please visit Stripe's website for information on their privacy practices and compliance.

9. No Third-Party Ads

We do not display any third-party advertisements on our website.

10. Children's Privacy

Our Service is not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us at hello@undervaluable.com so we can take steps to remove such information.

11. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. If we do, we will let you know by revising the date at the top of the policy. If you continue to use our Service after changes become effective, you agree to the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Undervaluable Inc.
131 Continental Dr
Newark, DE 19713 US
hello@undervaluable.com